+998 90 958 00 59       +998 50 073 00 58 info@continent-unique.com
    +998 90 958 00 59       +998 50 073 00 58 info@continent-unique.com

PUBLIC OFFER

for the provision of travel services
(Travel company CONTINENT UNIQUE)

1. General Provisions

1.1. This document is an official public offer of the Limited Liability Company CONTINENT UNIQUE, hereinafter referred to as the «Service Provider», and contains all essential terms for the provision of travel services.

1.2. In accordance with Article 437(2) of the Civil Code of the Russian Federation, if an individual or legal entity accepts the terms set forth below and makes payment for the services, such person shall be deemed the «Customer». Acceptance of this offer is considered equivalent to entering into a contract under the terms specified herein.

1.3. The Service Provider reserves the right to make changes to this Offer without prior notice. The current version of the Offer is always available on the official website of the Service Provider: [insert website].


2. Subject of the Offer

2.1. The Service Provider undertakes to provide the Customer with travel services, including but not limited to: tour bookings, visa arrangements, flight and accommodation reservations, travel insurance, transfer and excursion services. The Customer, in turn, agrees to pay for such services.


3. Terms of Service

3.1. The Customer submits a travel service request to the Service Provider through the website, email, messenger, or in person at the office.

3.2. Services are provided only after confirmation from the Service Provider’s partners and full payment by the Customer.

3.3. The Service Provider may refuse to provide services in case of unavailability of bookings, violation of payment deadlines, or provision of incorrect information by the Customer.


4. Rights and Obligations of the Parties

4.1. The Service Provider shall:

  • Provide the Customer with relevant information about the travel product;
  • Ensure booking in accordance with the selected travel package;
  • Provide all necessary travel documents (vouchers, tickets, etc.).

4.2. The Customer shall:

  • Provide accurate personal information;
  • Pay for the selected services on time;
  • Familiarize themselves with the rules of entry/exit of the destination countries.

5. Price and Payment Terms

5.1. The cost of services is determined according to the selected travel product and indicated in the booking confirmation.

5.2. Payment must be made to the Service Provider’s bank account within the timeframe specified in the invoice or other notification.


6. Liability of the Parties

6.1. The Service Provider is not liable for:

  • Actions of visa centers, embassies, airlines, or other third parties;
  • Refusal of entry by border authorities;
  • Customer’s failure to comply with deadlines or document requirements.

6.2. If the Customer violates payment terms or provides inaccurate information, the Service Provider may refuse to provide services without compensation.


7. Cancellation and Refund Policy

7.1. The Customer may cancel the services, provided that they reimburse the Service Provider for actual expenses incurred.

7.2. Refunds are made in accordance with applicable laws of the Russian Federation and the terms of specific tour operators and carriers.


8. Force Majeure

8.1. The Parties shall not be liable for full or partial failure to fulfill their obligations due to force majeure circumstances.


9. Miscellaneous

9.1. In all matters not covered by this Offer, the Parties shall be governed by the legislation of the Russian Federation.

9.2. This Offer is valid indefinitely from the moment of publication on the website and until it is revoked.


10. Service Provider Details

LLC «CONTINENT UNIQUE»